Refund and Returns Policy
Effective Date: December 24, 2024

At PromoSearchHub.com, customer satisfaction is our priority. This policy outlines the conditions for refunds and returns.

Eligibility for Returns

  • Items must be returned within 30 days of receipt.

  • Products must be unused, in original condition, and with all tags intact.

  • Certain items, such as gift cards and clearance items, are non-returnable.

How to Initiate a Return

  1. Contact us at [email protected] with your order details.

  2. Ship the item to the return address provided in our confirmation email.

  3. Retain proof of shipment for tracking purposes.

Refunds

  • Approved refunds will be processed within 7 business days after receiving the returned item.

  • Refunds will be credited to your original payment method.

Exchanges

Exchanges are allowed for defective or damaged items. Follow the return process and specify your preference for an exchange.

For inquiries, please Contact Us:
Street: 21 Toh Guan Road East #05-03 TOH GUAN CENTRE, Singapore, Singapore
Phone Number: 6896555348
Email: [email protected]
Website: promosearchhub.com